Frequently Asked Questions

We offer multiple shipping methods to ensure that your order reaches you in a timely and convenient manner. Our available shipping methods may include standard shipping, express shipping, and overnight shipping. The specific options and carriers will be displayed during the checkout process.

The delivery time for your package will depend on various factors, including the shipping method selected and the destination of your order. Generally, we strive to process and ship orders within 3-5 business days. Once your order has been shipped, you will receive a confirmation email with tracking information. This will allow you to monitor the progress of your package and estimate its arrival.

Please note that delivery times may vary due to unforeseen circumstances or during peak seasons. We recommend referring to the estimated delivery timeframe provided during checkout for the most accurate information.

To track your order, simply visit our website and log in to your account. Once logged in, navigate to the “Order History” section, where you will find a list of your recent orders. Locate the specific order you wish to track and click on the associated tracking number. This will redirect you to the carrier’s website, where you can enter the tracking number to view the real-time status and location of your package.

To place an order on our ecommerce store, please follow these simple steps:

1. Browse the Website: Explore our website to find the products you wish to purchase. You can navigate through different categories, use search filters, or browse featured items to discover our product offerings.
2. Select the Product: Once you find a product you want to buy, click on it to view detailed information, including price, available variations (if applicable), product images, and customer reviews. Make sure to review the product details carefully to ensure it meets your requirements.
3. Add to Cart: If you decide to proceed with the purchase, select the desired quantity and any applicable variations (e.g., size, color) and click the “Add to Cart” or “Buy Now” button. This will add the item to your shopping cart.
4. Review Your Cart: After adding the item to your cart, you can either continue shopping and add more products or proceed to checkout. To review your cart, click on the shopping cart icon usually located at the top-right corner of the website. Here, you can view the items in your cart, update quantities or variations, and calculate the total cost.
5. Proceed to Checkout: Once you are satisfied with the items in your cart, click on the “Checkout” or “Proceed to Checkout” button. You may be prompted to sign in to your account if you haven’t already done so. If you don’t have an account, you may need to provide your email address and shipping information.
6. Enter Shipping Information: Provide the necessary shipping details, including your name, address, and contact information. Ensure that the information is accurate and up to date to ensure smooth delivery of your order.
7. Select Shipping Method: Choose the preferred shipping method from the available options. The costs and estimated delivery times for each method should be displayed. Select the option that best suits your needs.
8. Review and Apply Discounts: If you have any applicable discount codes or gift cards, enter them in the designated field to apply the discount to your order. Review the order total to ensure it reflects any discounts or promotions correctly.
9. Payment Information: Select your preferred payment method (e.g., credit card, PayPal) and provide the necessary payment details. Ensure that all information is accurate and complete to avoid any payment processing issues.
10. Place Your Order: After reviewing your order summary, shipping details, and payment information, click on the “Place Order” or “Complete Purchase” button to finalize your order. Once your order is successfully placed, you will receive an order confirmation email with the details of your purchase.

You can contact on our email as well as on WhatsApp.

While it is not mandatory to create an account in order to place an order, we highly recommend doing so to enhance your shopping experience. By creating an account, you can easily track your orders, manage your shipping addresses, and enjoy a streamlined checkout process for future purchases.

Creating an account is quick and easy. Simply click on the “Sign Up” or “Register” link on our website and provide the required information. Rest assured that your personal information will be kept confidential and used solely for order-related purposes, in accordance with our Privacy Policy.

Please note that guest checkout options may also be available if you prefer not to create an account. However, guest checkout may limit certain features and functionality compared to having an account.